Business Essentials

Career Development
  • Public Speaking: Speaking Under Pressure
  • Public Speaking: Presentation Survival School
  • Speak Easy: Conquering Your Fear of Speaking in Public
  • Writing Reports and Proposals
  • Advanced Writing Skills
  • Business Writing That Works
  • The Minute Taker’s Workshop
  • Time Management: Get Organized For
  • Peak Performance
  • Business Etiquette: Gaining That Extra Edge
  • Working Smarter: Using Technology to Your Advantage
  • Creating a Dynamic Job Portfolio
  • Building Your Self Esteem and Assertiveness Skills
  • Emotional Intelligence
  • Skills for the Administrative Assistant
  • Mastering the Interview
  • Getting Your Job Search Started
Human Resources
  • Anger Management: Understanding Anger, Yours and Others
  • Conducting Effective Performance Reviews
  • Conflict Resolution: Getting Along in the Workplace
  • Creating a Top Notch Talent Management Program
  • Employee Dispute Resolution
  • Generation Gap: Closing the Generation Gap in the Workplace
  • Hiring for Success
  • Orientation Handbook
  • Performance Management: Managing Employee Performance
  • Problem Solving & Decision Making
  • Stress Management
Supervisors and Managers
  • Budgets and Managing Money
  • Effective Planning and Scheduling
  • Human Resources
  • Inventory Management: The Nuts & Bolts
  • Meeting Management
  • Negotiating for Results
  • The ABCs of Supervising Others
  • The Professional Supervisor
Sales and Marketing
  • CRM: An Introduction to Customer Relationship Management
  • Prospecting for Leads Like a Pro
Workplace Essentials
  • Business Ethics for the Office
  • Lean Process Improvement
General
  • Accounting Skills for New Supervisors
  • Critical Thinking
  • Employee Accountability
  • Ensure Team Effectiveness
  • Getting Stuff Done
  • Manage Personal Work Priorities and Professional Development
  • Tough Topics: Talking About Personal Hygiene
  • Manage Budgets and Financial Plans
  • Manage Recruitment Selection and Induction Processes
  • Identify and Evaluate Marketing Opportunities
  • Introduction to Neuro Linguistic Programming (NLP)
  • NLP Tools for Real Life
  • On Boarding
  • Balanced Scorecard Basics
  • Branding: Creating and Managing Your Corporate Brand
  • Bullying in the Workplace
  • Goal Setting
  • Crisis Management
  • Managing Difficult Conversations