Our COVID story

Considering the COVID-19 (coronavirus) pandemic, we are doing our best to keep everyone healthy and safe in the workplace while ensuring the continuity of business operations during this pandemic. let us journey back with our millstones during COVID:


  1. Initial shutdown and reaction by Health, Safety and Security staff.
  2. Planning phase including determination of signage, screens, security, health screening and other measures for Administrative Staff Return on Campus.
  3. Production of signage and physical workstation screens, etc. and organization of health screens and campus set-up for Administrative Staff Return on Campus.
  4. Administrative staff return on campus.
  5. Aviation practical sessions on campus.
  6. Engineering practical sessions on campus.
  7. Monitoring of COVID health and safety practices.
  8. Community outreach – HSS CSR projects during the pandemic.



  • Secured enough face masks to secure quantities for ACK’s community.
  • Fingerprinting to be done without manual logging.
  • Infection policy and flu protocol was produced.
  • Full sanitation of the campus.
  • Additional sanitizer dispenser’s installation around campus.
  • History of travel logging and checklist surveillance for staff was produced.
  • COVID-19 awareness campaign was prepared.
  • Entering campus protocols was developed.
  • Security worked on attaining permits during the lockdown period.



Planning and preparation for administrative staff return on campus included but was not limited to:

  • Rearrangements of entry and exit points to control the movement of staff and others on official visits.
  • Temperature check and other health screening points were allocated.
  • Clear written guidelines were developed regarding actions and access areas on campus.
  • Signage and posters were developed to clearly confirm and mark requirements regarding actions on campus and location positioning of individual signs and posters around the campus was allocated.
  • Equipment needed for such measures as temperature checks, devices to limit physical contact, face masks, protective gloves, additional cleaning materials, bio-hazard waste bins, and other preventative measures was purchased.
  • Protective screens between staff and external parties as well as screens between staff where purchased.
  • Determination of staff locations in office areas where safe distancing is not possible was screened and chosen.
  • Development of staff handbook and personal health kit for hand out on return to campus.
  • Procedure for monitoring compliance of health and safety requirements by all staff and visitors to the campus was prepared.



  • Mandatory temperature checks. Our thermal cameras will robotically send out an alarm if your temperature is high or if you are not wearing a mask and our security guards will ask the person to rest on the side for a while to re-check their temperature again. If the temperature is still high, the security guard will ask the person not to enter and will coordinate with Human Resources the details of that person. Staff who are not wearing a mask will be prohibited to enter and will be reported to Human Resources.
  • Entrances and exits have been separated.
  • Good disinfection routines awareness checklists sent to all staff.
  • Social distancing signage installed. Our Security team was instructed to disperse gatherings in hallways of more than four people.
  • Washing hand steps signage was installed in all toilets and on computer screens.
  • Kitchenettes and office shared pantries were closed. Safe eating steps were sent to all staff to eat individually on their desks.
  • We have installed different signage around campus to promote health and well-being.
  • Human Resources coordinated with staff resuming back to work to provide each a Health Kit consisting of a reusable mask and a touchless door opener and button presser touch tool.
  • The Facilities team has arranged for a full sterilization of our campus buildings and has special disinfection equipment to ensure higher housekeeping standards are being applied.
  • Increased sanitizing dispensers.
  • Increased frequency of cleaning. A special health and safety checklist has been given to the cleaning supervisor as a guiding tool and we will be monitoring daily their adherence to the checklist.
  • Ban prayer rooms.
  • Revisited and revised office seating arrangements. A risk assessment has been done for all offices and partitions have been installed for cubicles and receptions.
  • We have placed on stairways and corridors guiding signs so single direction flow is achieved and hence, social distancing is reached. No two people are allowed to walk next to each other in the same direction. Single direction flow will ensure safe distance. This is also done for the outdoor corridor between buildings.
  • We have provided special waste bins to dispose your gloves and masks next to exits and in some common areas. Next to each waste bin, there were guiding instructions on proper disposal of masks and gloves.
  • We have prepared a special health and safety checklist found in the attachment for every line manager to use as a daily inspection guideline for their team working areas. We have trained our Security team to patrol around campus to look for hazards; however, line managers will be asked to use this checklist daily as a guide for them to ensure minimal hazards arise within their team working areas.
  • There will be gloves made available for departments/staff with high-risk jobs.



  • Detailed protocols were circulated with precise guidelines regarding entry gate, parking locations, entry into the buildings for health screen, office arrangements, meetings and communications with other staff, mandatory wearing of face masks, social distancing, etc. A booklet was sent from the HR with detailed guidelines to all protocols as well.
  • Upon arrival, staff were guided to the health screening area and after their health screening, they were given a welcome complementary gift from HR which included a booklet, reusable face mask, sanitizer and plastic key for lift operation and other purposes.
  • Managers were guided to support staff in the transition back to on campus duty and to raise any issues and concerns with the Health and Safety team.



We first thing we did was perform a risk assessment tour on all the areas and activities that will host practical sessions. The key areas placed into consideration were:

  • Social distancing
  • Personal protective equipment
  • Housekeeping

From that site tour, we derived a risk assessment report that assisted in considering all the risk factors that may arise and will assist facing practical in-person classes shaped by COVID-19. It encompasses thorough examination of the work environment, processes, high-touched surfaces, and equipment to determine any hazard to the health of the staff and students and proposes the implementing remedies. Based on the recommendations mentioned in that report, the following preparations took place:

  • Students before returning to campus for their practical sessions were handed a booklet with all new health and safety protocols and their own personal safety protective equipment and signed a disclaimer that they will adhere to the new protocols for accountability.
  • QR code system: students who had practical sessions got a unique QR code that was verified at the gate entrance.
  • Thermal checkpoint for every student entering the building.
  • Workshop: some workstation units are closed for social distancing and there is a signage next to permitted workstation units with safety instructions to abide while working in the workshop (students working must wear gloves and masks).
  • Tool disinfection signage posted next to tools, so tools are disinfected before and after and there is a disinfectant on every workstation available.
  • Partitions are placed for social distancing between students (students working must wear gloves and masks).
  • Gloves are compulsory for working in all labs and on computers and there is a reminder signage posted in areas where gloves are mandatory.
  • Orientation delivered for all instructors with new safety protocols. Checklist was given to all instructors as a reference for new safety protocols implementation during their practical sessions.
  • Orientation was delivered in the first half hour of class when students resume for all students with new safety protocols. Students signed an attendance form that they received their safety orientation.
  • Resting area set for students with social distancing signage.
  • Full sterilization of the building for preparation of resumption. The Facilities team has arranged for a full sterilization of our campus buildings and has special disinfection equipment to ensure higher housekeeping standards are being applied.
  • Suspected case protocol set with Student Affairs in case of a COVID-19 case suspecting to avoid any mass cross-contamination across the college.
  • Special waste bins for masks and gloves disposal. We have provided special waste bins to dispose your gloves and masks next to exits and in some common areas. Next to each waste bin, there will be guiding instructions on proper disposal of masks and gloves.
  • Safety signage in all labs.
  • Safety awareness posted around campus bulletin boards and computer screens (reminder to wash hands, etc.)
  • Housekeepers are living on campus and were orientated as well as given a safety checklist on how to disinfect high-touched areas. Schedule of the classes has been given to the housekeeping supervisions to disinfect the classes before and after each practical session.
  • COVID-19 Compliance Officers: we have designated trained individuals to monitor the adherence to all new protocols.
  • We have installed different signage around campus to promote health and well-being.
  • We have ensured the workplace has ample sanitizer dispensers all around the campus.
  • Closed all kitchenettes for the staff.



Followed similar steps of our experience with School of Aviation.



Every department that was going to conduct any physical presence on campus was instructed to coordinate with HSS. We perform site tours for them and provide them with all needed deliverables to achieve maximum safeness.



  1. Arranged a Blood Drive in the Central Bank of Kuwait even during the pandemic to ensure this initiative continues with the COVID-19 precautions.
  2. As the government prepares to re-open in-person learning in the State of Kuwait by September 2021, educational institutions are faced with the challenge of keeping students, faculty, staff, and visitors safe due to the coronavirus disease 2019 (COVID-19) pandemic. ACK’s Health, Safety and Security offered considerations for ways that KAS school can help protect its community and slow the spread of COVID-19. The plan that will be provided to the school describes a comprehensive approach to preventing and containing the spread of COVID-19 on school campus. ACK’s Health, Safety and Security team is keen to use their experience with having students on campus to continue their practical sessions in helping the local community with setting up their campuses limiting the spread of COVID-19. The document refers to risks related to COVID-19 and other safety considerations to enhance the safety system available and the school. These interim considerations are based on what is currently known about COVID-19 and regulatory information provided from the government as of the date of sending the report to KAS. A site tour has been done on Sunday, May 30th, 2021, at 10:30 a.m. to the school grounds to prepare the recommendation report.